Business technology can often put business owners in a tough spot. There are dozens of options out there in terms of hardware and software alike, each promising earth-shattering changes… many with an equally earth-shattering price tag.

This presents a significant dilemma for business owners. While the goal is to innovate and empower their teams, it can seem like many of these tools are simply not worth the investment, but at the same time, denying access feels like denying innovation.

The solution to this dilemma, however, is fortunately simple: leaning on data to inform your decisions and enable yourself to say the dreaded two-letter word: “no.”

You probably want a certain onboarding experience for any new hires: meeting the team, getting their computer set up, setting up all necessary accounts, and going through any necessary training. In reality, you’re likely going to spend most of that time ensuring secure access to all necessary resources, and until they get into the swing of things, they’ll feel a little awkward and out of the loop rather than a part of the team. Here’s how you can build a better onboarding process to make sure this doesn’t happen.

When considering the strengths of shapes, the triangle is generally considered the strongest, its three vertices creating the optimally stable configuration. The same can be said of your business’ approach to cybersecurity. The difference is that, instead of three equal legs working together to support whoever is seated on a stool, your business’ cybersecurity relies on equal investment in three key areas: your people, your processes, and your technology.

Let’s talk about how this holistic approach puts your business in the best position to stay secure, and where many organizations fall short.

I’m sure you have some idea of what you’d want any new hire’s first day to be like. They’re welcomed by the team, and brought to their workstation where everything is ready for them to get to business: all accounts are set up, the laptop works, and there’s a game plan for them to follow.

In reality, however, this first day is likely spent obtaining any available laptop and ensuring your new hire has the secure access they need. Meanwhile, the new team member feels increasingly like an outsider, rather than a contributor, as they jump through these hoops. Less appealing than the alternative, right?

Let’s discuss how crucial it is to get the onboarding experience right.

How many duties and responsibilities fall on you as a business owner? More often than not, you’ll find yourself wearing multiple hats, picking up the slack where you can because you just don’t have the time or the resources to hire staff for certain specialized tasks. Unfortunately, IT maintenance and management is one such role that falls to the wayside all too often—but it doesn’t have to.

Having a backup is always a smart idea, but it is essential to remember that there are different levels of backup that a business can implement. It’s one thing to be protected against a server crash; it’s quite another to be protected against a disaster that destroys your servers, as well as those of every business within a five-block radius. While local backups serve a purpose, they cannot be the only thing you rely on. Real resilience means looking elsewhere to achieve redundancy.

Even though it’s incredibly helpful, technology can be frustrating—sometimes to an absurd degree. Businesses can’t function without it, so they have to learn to live with it, but it doesn’t have to be hard. You can develop some habits by using these tricks to reduce some of the friction in your workday.

Artificial intelligence has consumed the zeitgeist and isn’t letting go anytime soon. Businesses can leverage this trend in technology to great effect, provided they can get over how intimidating some of the more complicated use cases of AI can be. That said, there are plenty of easy ways to leverage AI, even for small and medium-sized businesses.

Business owners have a lot going on in their workday, and with so many duties and responsibilities, adding technology troubles to the mix only makes it all the more frustrating when your IT doesn’t work the way it should. That said, you cannot let the laissez-faire attitude prevail. In fact, lazy IT practices can make real problems significantly worse.

Healthcare technology is changing, and changing fast. Even beyond your typical concerns like data security and operational efficiency, healthcare IT faces unique challenges specific to the industry. Today, we want to cover some of the best practices that healthcare organizations should follow in regards to their IT. We’ll explore topics such as patient trust, legal compliance, and so much more.

Listen closely. Hear that? It's the subtle, almost invisible hum of technology, the tireless engine powering your sales, streamlining your communication, and orchestrating your daily operations. We've all become wonderfully reliant on this digital symphony. Here’s a thought that might not hum so quietly: what’s the environmental encore of all this tech that keeps our businesses thriving? It’s a conversation that’s not just worth having; it’s essential.

There are a lot of ways that a business’ data is at risk. Hackers can inundate your network with malware, some kind of natural disaster can befall your place of business, you could be the victim of sabotage, or someone who works for you can just mistakenly delete a critical file. With so much risk, it’s a good idea to have a comprehensive backup and recovery plan in place so you have access to a copy of your data should any of these unfortunate situations come up.

With remote workers, you have a lot more questions to consider on a daily basis, especially in the realms of productivity and security. If you’re not careful, you could put your business at risk. Here’s how you can face these challenges head-on and ensure your organization doesn’t suffer any negative side effects of remote work.

Running a business is like juggling flaming torches while riding a unicycle, blindfolded. You’ve got employees, customers, operations, and, of course, vendors. Vendors keep the gears turning, but if you’re not careful, those relationships can turn into a never-ending headache that eats up your time, money, and possibly your sanity. So how do you make sure your vendors work for you, rather than the other way around? Here’s how to get the most out of them without losing your mind.

We live in a moment in time defined by connectivity, which also means we live in a time defined by unwanted correspondence. It’s never been easier to reach you by phone, email, and even social media—even when you don’t want to be reached. Today, we’re talking about how social media, in particular, presents opportunities for scammers to target you and your loved ones.

What’s the plan if you ever lose your phone—or worse, some sneaky thief swipes it right out of your hands? Panic? Cry? Retrace your steps like a detective in a crime drama? Let’s be real—losing your phone is a nightmare. Not only are you cut off from memes, group chats, and your entire digital life, but your data, privacy, and security are also suddenly up for grabs. The usual solution? Wipe the device, cross your fingers, and hope for the best.

You’ve probably been told that multitasking is the ultimate skill. Employers love it, schools encourage it, and everyone seems to brag about how they can juggle ten things at once. But here’s the truth: multitasking doesn’t actually work. In fact, it makes you slower, more stressed, and less productive.

People leave their jobs for all types of reasons. Sometimes they move on to different opportunities, sometimes they retire, and sometimes, the change is initiated by you. Regardless of the reason for their departure, they’re gone, and you have some loose ends to tie up before you can begin the process of finding their replacement. Let’s look at five things you need to do immediately when someone leaves your organization.

In business, you generally know better than to make promises to your clients or customers. After all, what happens when you can’t keep them? Well, today, we want to highlight a couple of promises that managed IT can make—with confidence—for your business.

Having tools that help enhance your ability to support your customers is rarer than you may expect. One of the best tools a lot of businesses employ is Customer Relationship Management (CRM). The CRM system can transform how a business operates, but to make the most of it, you’ll need to employ some strategies.